ACCESSIBILITY

At INXSEN we are committed to providing a respectful, welcoming, and accessible environment for customers and staff alike. We strive to operate in a way that respects the dignity and independence of individuals with disabilities. We are committed to assisting individuals with disabilities by identifying, removing and preventing barriers to accessibility and meeting accessibility

Accessible Customer Service Policy

INXSEN has implemented an Accessible Customer Service Policy to ensure that our customers with disabilities are treated with dignity and respect and have the same opportunity to access and benefit from our merchandise, facilities and services as other customers.

Accessible Emergency Response Information

INXSEN will provide its customers with publicly available emergency information in an accessible way upon request. INXSEN will also provide employees with disabilities the opportunity to prepare individualized emergency response information plans when necessary to assist them in the event of an emergency.

Training

Aritzia provides training to staff on accessible customer service. INXSEN is also committed to providing training to staff . Training will be provided in a way that best suits our staff’s job duties and responsibilities.

Information and Communications

INXSEN is committed to meeting the communication needs of individuals with disabilities. INXSEN is currently in the process of updating its websites and content on those sites .

INXSEN is committed to ensuring that existing feedback processes are accessible to people with disabilities upon request. INXSEN will continue to periodically review its processes for receiving and responding to feedback from customers and employees, consider accessibility requirements when creating new forms of communication, and make appropriate changes and accommodations where required or requested.

INXSEN is committed to ensuring that publicly available information about its merchandise, facilities and services is made accessible upon request. INXSEN will continue to periodically review the information it provides to the public, consider accessibility requirements when creating new forms of publicly available information, and make appropriate changes and accommodations where required or requested.

Employment

We are committed to fair and accessible employment practices. We will review its recruitment and hiring policies, processes and communications and will modify them as required to reflect required accessibility standards.

We will review performance management and career development processes and modify them as required to ensure the accessibility needs of employees with disabilities are taken into account.

We will continue to identify and take steps to prevent and remove other accessibility barriers impacting employment.

For More Information & Feedback

We welcome any feedback on our merchandise, facilities and services from individuals with disabilities. To provide feedback comments or to inquire about more information on this accessibility plan, contact INXSEN Concierge in any of the following ways:

• Online: www.inxsen.com

• Email: symaanomad@gmail.com

 

We will consider your comments carefully. Where appropriate, INXSEN will respond directly to the customer within a reasonable period of time. Complaints will be addressed pursuant to INXSEN’s regular Concierge procedures.